Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Gem and Taz, we're committed to promoting responsible gaming practices. Online pokies and casino games should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. If you find yourself viewing gambling as an income source, it's time to seek help.

Remember: the house always has an edge. Play only with money you can afford to lose, and set strict limits before you start.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use pokies and casino games on gemandtaz.com. We take age verification seriously and comply with all Australian gambling regulations.

If you are under 18, please do not use this website. Underage gambling is illegal and harmful.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs? If so, help is available:

• Chasing losses by gambling more to recover money lost
• Gambling with money needed for essentials like rent, bills, or food
• Hiding gambling activity or lying about how much you gamble
• Being unable to stop or cut back on gambling despite wanting to
• Neglecting family, work, school, or other responsibilities due to gambling
• Borrowing money to gamble or pay gambling debts
• Experiencing anxiety, depression, or irritability when not gambling
• Increasing amounts of money or time spent gambling to feel the same excitement
• Failed attempts to reduce or quit gambling
• Using gambling to escape problems or negative feelings

If you recognise these signs in your own behaviour, please reach out for support immediately.

Self-Help Tools and Controls

We provide tools to help you maintain control of your gambling:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit into your account.
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session.
• Reality Checks: Enable pop-up reminders during play to check how long you've been gambling and how much you've spent.
• Self-Exclusion: Take a break from gambling by temporarily or permanently closing your account.
• Session Timers: Set time limits for your gaming sessions to prevent extended play.

These tools are available in your account settings. Use them proactively to stay in control.

Support Organisations and Helplines

If you or someone you know is struggling with problem gambling, support is available 24/7:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support services for Australians affected by gambling.
• Lifeline Australia: 13 11 14 — Call for crisis support and suicide prevention services.
• 1800 RESPECT: 1800 737 732 — Support for those affected by sexual assault or family violence (gambling often co-occurs with these issues).

International Support

• GamCare (UK): www.gamcare.org.uk — Gambling support and information.
• GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme.
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org — 1-800-522-4700

If You Need Help, Reach Out Today

Problem gambling can affect anyone, regardless of age, gender, or background. Seeking help is a sign of strength, not weakness. The sooner you reach out, the sooner you can regain control of your life.

Don't suffer in silence. Contact Gambling Help Online today or call Lifeline on 13 11 14.

Remember: you are not alone, and recovery is possible.